How can we help you?
Our School Policies
Sexual Violence and Harassment Policy
Scope
Sandhu Truck Driving School is committed to providing our students with an educational environment free from sexual violence and treating those students who report incidents of sexual violence with dignity and respect.
Purpose and Intent
The students of Sandhu Truck Driving School have the right to study in an environment free of sexual violence.
This document sets out our policy on sexual violence involving our students, defines the prohibited behaviours, and outlines our investigative processes for sexual violence. This policy applies to complaints of sexual violence involving our students – at the campus of Sandhu Truck Driving School or at a one of our events.
Definition of Sexual Violence
This policy prohibits sexual violence which means any sexual act or act targeting a person’s sexuality, gender identity or gender expression whether the act is physical or psychological in nature, that is committed, threatened, or attempted against a person without the person’s consent, and includes sexual assault, sexual harassment, stalking, indecent exposure, voyeurism, and sexual exploitation.
Policy Objectives
Sandhu Truck Driving School provides this copy of the policy to our students, and educates them together with our career college management, employees, and contractors about this policy and how to identify situations that involve or could progress into sexual violence against our students and how to reduce it.
Where a complaint of sexual violence has been made, under this policy, Sandhu Truck Driving School will take all reasonable steps to investigate it, including the following:
- providing on-campus investigation procedures to students for sexual violence complaints
- responding promptly to any complaint and providing reasonable updates to the complainant and the
- respondent about the status of the investigation
- assisting students who have experienced sexual violence in obtaining counseling and medical care
- providing students who have experienced sexual violence with appropriate academic and other accommodation.
- providing students who have experienced sexual violence with information about reporting options.
It is the responsibility of the corporate directors, controlling shareholders, owners, partners, other persons who manage or direct the affairs of Sandhu Truck Driving School, agents, students, instructors, and other employees to report any sexual violence upon becoming aware of incidents or complaints of sexual violence.
Reporting and Responding to Sexual Violence
Students and staff of Sandhu Truck Driving School will take all reasonable steps to prevent sexual violence on our career college campus or events by reporting immediately to an instructor or Manager if our students have been subject to, or they have witnessed or have knowledge of sexual violence involving our students or have reason to believe that sexual violence has occurred or may occur involving our students.
Sandhu Truck Driving School, to the extent it is possible, will investigate all reports of sexual violence. Sandhu Truck Driving School will attempt to keep all information disclosed confidential except in those circumstances it believes an individual is at imminent risk of self-harm, or of harming another, or there are reasonable grounds to believe that others on our campus or the broader community are at risk.
Sandhu Truck Driving School acknowledges that the victim may choose not to request an investigation by Sandhu Truck Driving School and that a victim has the right not to participate in any investigation that may occur. However, in certain circumstances, Sandhu Truck Driving School may be required by law or its internal policies to initiate an internal investigation and/or inform police without the complainant’s consent, if it believes the safety of members of its campus or the broader community is at risk. Anyone involved in the investigation may ask another person to be present during every stage of the process.
A complainant acting in good faith, who discloses or reports sexual violence, will not be subject to actions for violations of the institution’s policies related to drug and alcohol use at the time the sexual violence took place.
During the institution’s investigative process, students who share their experience of sexual violence through disclosing, accessing support, and/or reporting to the university or college, will not be asked irrelevant questions from institution’s staff or investigators, such as those relating to past sexual history or sexual expression.
It is a violation of this policy to retaliate or threaten to retaliate against a complainant who has brought forward a complaint of sexual violence, provided information related to a complaint, or otherwise been involved in the complaint investigation process.
Accommodations
Sandhu Truck Driving School will make accommodations to meet the needs of any student effected by sexual violence. The student must contact Daljit Singh Sandhu or a representative of our management team to begin the process. Students are not required to submit a complaint or formal report of a sexual violence incident to request accommodations.
Sandhu Truck Driving School will determine an appropriate accommodation on a case-by-case basis at no cost to the student.
Investigating Reports of Sexual Violence
- A complaint of sexual violence may be filed under this policy, by any student of Sandhu Truck Driving School, to Daljit Singh Sandhu, Director using the contact information 647-769-4511
- Email : DALJITSANDHU1511@GMAIL.COM
A management representative of Sandhu Truck Driving School will be involved in each stage of an investigation and decision-making process.
Upon a complaint of alleged sexual violence being made Sandhu Truck Driving School will initiate an investigation, including the following:
- meeting with the complainant to determine the date and time of the incident, the persons involved, the names of any person who witnessed the incident and a complete description of what occurred.
- determining whether the incident should be referred immediately to police.
- determining what interim measures, if any, need to be taken during the investigation (for example: remote classroom)
- interviewing the complainant, any person involved in the incident and any identified witnesses.
- interviewing any other person who may have knowledge of incidents related to the complaint or any other similar incidents.
- informing the respondent of the complaint, providing details of the allegations, and giving the respondent an opportunity to respond to those allegations.
- providing reasonable updates to the complainant and the respondent about the status of the investigation
- determining what disciplinary action, if any, should be taken.
To ensure procedural fairness Sandhu Truck Driving School will include the following elements in any investigation and its decision-making process:
- Processing without undue delay
- The right to fair and impartial decision-making
- The Complainant’s right to be heard.
Disciplinary Measures
If it is determined by Sandhu Truck Driving School that a student of our college has been involved in sexual violence, immediate disciplinary or corrective action will be taken up to and including termination of employment of instructors or staff or expulsion of a student.
In cases where criminal proceedings are initiated, Sandhu Truck Driving School will assist police agencies, lawyers, insurance companies, and courts to the fullest extent.
Where criminal and/or civil proceedings are commenced in respect of allegations of sexual violence Sandhu Truck Driving School may conduct its own independent investigation and make its own determination in accordance with its own policies and procedures.
Appeals
Should the Complainant or the Respondent not agree with the decision resulting from the investigation, he or she may appeal the decision to the owner of Sandhu Truck Driving School within ten days by submitting a letter addressed to the owner advising of the person’s intent to appeal the decision.
Support
Students can seek support or information from the following sources:
- Daljit Singh Sandhu, Director, or any Manager or Instructor at Sandhu Truck Driving School, using the contact info below .
- 647-769-4511
- Email : DALJITSANDHU1511@GMAIL.COM
- Support Services for Male Survivors of Sexual Violence:
o 1-866-887-0015
- Assaulted Women’s Helpline
o 1-866-863-0511
o #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile
Policy Review
This policy is reviewed every three years, at the time of review input from students will be taken into consideration. This policy will be reviewed again in September 2024.
Fee Refund Policy
This document outlines Sandhu Truck Driving School’s fee refund policy as prescribed under the Private Career Colleges Act 2005, s. 25 to 33 O.Reg. 415/06.
Full Refunds
In any of the following circumstances, you have a choice of cancelling a contract and making a written request for a full refund of fees paid for a program or accepting the shortcoming and continuing your training with Sandhu Truck Driving School:
- the college, while still operating, discontinues the program before you can complete the program
- the college collects any fees for the program before the college is registered or before the program is
approved under the Private Career Colleges Act, 2005
- the college collects more than $500 in fees before entering a contract with the student for the vocational program
- you are expelled from the college in a manner or for reasons that are not permitted under the college’s expulsion policy
- a total of more than 10% of the program is taught by unqualified instructors
- the contract is rendered void
If Sandhu Truck Driving School charges or collects any compulsory fee that is not published on the ServiceOntario website or that is higher than what is published, you are entitled to a full refund of the unpublished fee or the difference in amount between what is published and what was collected. The same applies if the college charges or collects any optional fee that is not approved by the Superintendent of Private Career Colleges.
In addition, you also may seek a full refund if Sandhu Truck Driving School or its representative makes certain types of untrue statements for the purposes of convincing you to enroll in the program and the statements constitute a fundamental breach of the contract. The categories of inappropriate statements include: a false or misleading statement, a statement that guarantees admission to or successful completion of the program, employment after graduation or the right to enter Canada or receive a student visa.
In the above cases the refund will be issued within 30 days of your notice to withdraw. If you do not make a request for a full refund within a reasonable time of finding out about the shortcoming, you may lose your right to make a claim for a refund.
Cooling Off Period
You can cancel a contract within two days of signing it if you deliver a written notice to Sandhu Truck Driving School. You are entitled to a full refund of fees paid for the program, including any application fee, from the college.
Partial Refund Before a Program Begins
You are entitled to a partial refund of fees paid for a program if:
- you provide notice to withdraw from the program before it begins, in this case the refund will be issued within 30 days of your notice to withdraw
- you do not meet the program’s admission requirements before the program begins, in this case the refund will be issued within 30 days from the program start
- the college cancels the contract for the program within 45 days of the start of the program because you do not attend the first 14 days of classes, in this case the refund will be issued within 45 days from the program start date. Sandhu Truck Driving School will provide the student with written notice of the cancellation of the contract within 45 days of the program start
The amount of a refund under this subsection shall be an amount that is equal to the full amount paid by the student for the vocational program, less an amount equal to the lesser of 20% of the full amount of the fees and $500.
Partial Refund After a Program Begins
If you withdraw or are expelled from the vocational program within the first half of the program, the amount of the refund that Sandhu Truck Driving School shall provide you shall be equal to the full amount of the fees paid in respect of the program less:
- an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500;
- and a portion of the fees in respect of the program that is proportional to the number of hours of instruction that have elapsed at the time of the withdrawal or expulsion. ( Reg. 415/06, s. 29 (3))
If you withdraw or are expelled from the vocational program after the first half of the program, Sandhu Truck Driving School is not required to provide a refund.
Retention of Refund
Sandhu Truck Driving School shall not retain, by way of deduction or set-off, any refund of fees payable to a student under this policy in order to recover an amount owed by the student in respect of any service or program other than a vocational program offered by Sandhu Truck Driving School.
Books and Equipment
In calculating a refund under this policy, Sandhu Truck Driving School will retain the retail cost of books or equipment that was supplied to the student if the student,
- fails to return the books or equipment to Sandhu Truck Driving School within 10 days of the student’s withdrawal or expulsion from the program
- returns the books or equipment to Sandhu Truck Driving School within the 10-day period referred to above but fails to return it unopened or in the same state it was in when supplied
Refund for International Students
A notice to Sandhu Truck Driving School that is provided by or on behalf of an international student or of a prospective international student and that states that the student has not been issued a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) is deemed to be:
- notice of a rescission of the contract, as identified in the cooling off period
- if the notice is given within two days of receiving a copy of the contract
Currency
Any refunds will be issued in Canadian dollars.
STUDENT EXPULSION POLICY
SANDHU TRUCK DRIVING SCHOOL is committed to taking all reasonable steps to ensure the students have the opportunity to successfully complete their programs. SANDHU TRUCK DRIVING SCHOOL has a commitment to ensure that within this general framework that all students are treated fairly and equitably. Students who do not support the academic and ethical goals of the College for themselves and their fellow students may be subject to penalties, up to and including expulsion.
SANDHU TRUCK DRIVING SCHOOL will attempt to resolve a situation without expulsion. Verbal warning, written warnings and suspension may precede this final and most serious of actions. Where SANDHU TRUCK DRIVING SCHOOL deems the integrity, safety or well being of students, staff, clients, visitors and other guests is in danger then expulsion may be applied at SANDHU TRUCK DRIVING SCHOOL’s discretion at any point in the process.
The following outlines the conditions under which a student may be expelled with cause:
- Academic Dishonesty– students may be subject to expulsion at the discretion of SANDHU TRUCK DRIVING SCHOOLfor academic dishonesty. Academic dishonesty is any word, action or deed performed alone, or with others for the direct or indirect intention of providing an unfair advantage or benefit to self or other student(s) including:
- Cheating
- Plagiarism
- Unapproved collaboration
- Alteration of records
- Bribery
- Lying
- Misrepresentations
- Outstanding Fees– failure to pay tuition or other fees due to SANDHU TRUCK DRIVING SCHOOL is considered to be theft, and students who fail to remit outstanding fees may be expelled after written warning has been provided and the student fails to comply within the stated parameters.
- 3.Significant Omissions or Errors in Admissions Documentation– SANDHU TRUCK DRIVING SCHOOL has a responsibility to ensure students have been admitted in accordance with the registration requirements for the program. Students who knowingly or in error misrepresent their applications are subject to immediate expulsion.
- Academic Failure– students who fail to achieve the required academic standing in their programs may be expelled from the program. SANDHU TRUCK DRIVING SCHOOL may at its discretion offer alternatives to a student.
- Attendance– students who do not achieve the required attendance as stated in the College policy are subject to expulsion.
- Harassment or Discrimination– SANDHU TRUCK DRIVING SCHOOL does not condone harassment or discrimination of any student, staff, client or visitors. Students participating in harassing or discriminatory activities are subject to immediate suspension pending investigation. Expulsion is mandatory for any student who is deemed by the investigation to have engaged in harassing or discriminatory activities.
In determining what constitutes harassment or discrimination, SANDHU TRUCK DRIVING SCHOOL refers to The Ontario Human Rights Code. Students requiring more specific information may refer to the specific code as posted on the Provincial web site.
- Misuse of College Property– College property is for the provision of College services. Students who damage, misuse, steal or otherwise use the property in a way that is prohibited may be expelled and required to make restitution.
- Endangerment of Staff or Students– SANDHU TRUCK DRIVING SCHOOL is committed to the right of all College staff, students, clients and visitors to be safe. Students who by action or neglect in any way endanger the safety of themselves or others may be expelled.
Prior to expulsion, depending on the severity and nature of the situation, SANDHU TRUCK DRIVING SCHOOL may take intermediate steps at its discretion including:
- Verbal warning
- Written warning
- Suspension
- Expulsion
Notification
Students who are subject to expulsion for any reason will be notified in writing, either hand delivered or by registered mail with return receipt. SANDHU TRUCK DRIVING SCHOOL is not responsible for non-delivery by registered mail if the student has not provided a valid home address where the student currently resides.
The notification will contain a description of the basis for expulsion and the effective date. Expelled students who dispute the facts of the expulsion must appeal the decision within three days of the notification following the complaints procedure of SANDHU TRUCK DRIVING SCHOOL provided to the student and providing sufficient proof to support the complaint.
Students who file an appeal and are unsuccessful are considered withdrawn from SANDHU TRUCK DRIVING SCHOOL Further appeals must be filed through the Complaints process of the Ministry Advanced Education and Skills Development, provided the students are attending a registered program recognized as being protected under the Private Career Colleges Act 2005.
Fees
A student who is expelled by SANDHU TRUCK DRIVING SCHOOL will be considered withdrawn from their program on the effective date of the expulsion. The fee refund is pursuant to the fee refund policy.
Return of Property
A student who is expelled is responsible for the return of any College property in his/her own possession within 10 days and will be held financially responsible for any property not returned in good condition or as outlined in the student contract.
Student Complaint Procedure
Every Student will be provided with a copy of this procedure when they enter into a contract with SANDHU TRUCK DRIVING SCHOOL. When a student at SANDHU TRUCK DRIVING SCHOOL is not satisfied, they can follow the student complaint procedure:
Step 1:
The student must request a meeting with the Instructor responsible for the course to discuss the complaint verbally (meeting should occur within 3 days of the request) if not resolved at this level, the student will follow Step 2
Step 2:
The student must submit a completed written complaint to the Administrator of SANDHU TRUCK DRIVING SCHOOL using the following contact information:
Administrators Name: SUMANPREET SANDHU
Phone Number: 647-533-5964
Address: 49 Hillcrest Ave, Brampton ON, L6W 1Y7, unit 208
Email: DALJITSANDHU1511@GMAIL.COM
- The administrator will arrange a meeting with the student within 2 days of receipt of the written complaint. The student will have an opportunity to make an oral presentation of the complaint at this meeting and to have another person present or another person make the oral presentation on their behalf. This meeting will be documented by way of formal written minutes.
- The administrator will provide a written response to the student outlining the discussion and any proposed and/or agreed upon solutions within 3 days of the meeting. This response will include a decision statement, together with the reasons on which the decisions is based and minutes of meetings held
- The Administrator will review all aspects of this process before the final response is given:
- Interviews with all applicable parties to the complaint
- A review of all policies and guidelines relating to the complaint
- The administrator will arrange a meeting with the student, within 3 days, to review the decision made by the administrator. At this time, the student will be able to review the decision and request further information if needed (this meeting should include the Administrator’s response with recommended solutions and the student’s objections or comments regarding these solutions.)
- If the student is not satisfied with the decision made by the administrator, and the reasons for the decision, then they can have the complaint appealed to the owner of SANDHU TRUCK DRIVING SCHOOL (noted below in Step #3).
- The complaint will remain at the school for a minimum of 3 years after a decision has been reached
- Student shall receive a copy of this complaint for their records
Step 3:
The student must submit a completed written complaint to the Owner of SANDHU TRUCK DRIVING SCHOOL using the following contact information:
Owners Name: DALJIT SINGH SANDHU
Phone Number: 647-769-4511
Address: 49 Hillcrest Ave, Brampton ON, L6W 1Y7, unit 208
Email: DALJITSANDHU1511@GMAIL.COM
- The Owner will arrange a meeting with the student within 2 days of receipt of the written complaint. The student will have an opportunity to make an oral presentation of the complaint at this meeting and to have another person present or another person make the oral presentation on their behalf. This meeting will be documented by way of formal written minutes.
- The Owner will provide a written response to the student outlining the discussion and any proposed and/or agreed upon solutions within 3 days of the meeting. This response will include a decision statement, together with the reasons on which the decisions is based and minutes of meetings held
- The Owner will review all aspects of this process before the final response is given:
- Interviews with all applicable parties to the complaint
- A review of all policies and guidelines relating to the complaint
- The Owner will arrange a meeting with the student, within 3 days, to review the decision made by the owner. At this time, the student will be able to review the decision and request further information if needed (this meeting should include the Owner’s response with recommended solutions and the student’s objections or comments regarding these solutions.)
- If the student is not satisfied with the decision made and the reasons for the decision, then they can file a complaint with the Superintendent of Private Career Colleges
- The complaint will remain at the school for a minimum of 3 years after a decision has been reached
- Student shall receive a copy of this complaint for their records
Step 4:
If not resolved at this level, the student may submit a student complaint electronically to the Superintendent of Private Career Colleges through the PARIS System
https://www.pcc.tcu.gov.on.ca/PARISExtWeb/public/register.xhtml
This student complaint procedure is in accordance with O.Reg 415/06 of the Private Career Colleges Act
Student complaint procedure
- (1) The student complaint procedure required under section 31 of the Act shall include,
(a) a requirement that a complaint be made in writing;
(b) the person or persons, identified by position, who will decide whether to dismiss the complaint or make a
recommendation as to any further action in relation to the complaint;
(c) the process to be followed by the private career college in dealing with the complaint which shall include,
(i) giving the student making the complaint an opportunity to make oral submissions,
(ii) allowing the student to have a person present with the student at all stages of the proceedings, and
(iii) the right of the student to have the person referred to in subclause (ii) make the oral submissions on his or her behalf;
(d) a description of the manner in which complaints, submissions and decisions will be recorded;
(e) a maximum length of time that may elapse between the date the complaint is submitted and the date a decision is issued by the college;
(f) a requirement that the decision be delivered to the student in writing and include reasons;
(g) a procedure for reviewing a decision;
(h) a requirement that the college maintain a record of every complaint at the campus where the complaint originated for a period of at least three years from the date of the decision relating to the complaint, which record shall include a copy of the complaint, of any submission filed with respect to the complaint and of the decision; and
(i) a requirement that the college provide the student who makes a complaint with a copy of the record referred to in clause
(h). O. Reg. 415/06, s. 36 (1).
(2) If a student is not satisfied with a private career college’s resolution of his or her complaint in accordance with the procedure Setout in subsection (1), the student may refer the matter to the Superintendent and shall include in his or her application to the
Superintendent a copy of the record referred to in clause (1) (h). O. Reg. 415/06, s. 36
(3) A private career college shall, as a condition of its registration, file a copy of any changes to the procedure with the Superintendent. O. Reg. 415/06, s. 36 (3).
(4) A change to a private career college’s complaint procedure shall not come into effect until approved by the Superintendent.O. Reg. 415/06, s. 36 (4).
Here are some options
How we can help you?
Error: Contact form not found.